SEO Privacy Statement

We understand that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Supporting Each Other. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us.

When you provide personal information you are consenting to the manner in which Supporting Each Other will collect, use, disclose and otherwise manage your personal information, as set out below.

Purchase, order, return, exchange or request certain information about our products and services.
Contact a Call Center or customer service.
Visit or register with our web site or participate in another feature of our web site, such as a bulletin board.
Enter into a contest or sweepstakes or respond to one of our surveys.
Provide us with comments or suggestions.
We may also collect personal information about you from our Business Partners.

When you purchase products and services at our web site, if you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.

When you return a previously purchased product or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as answer security questions. We collect this information to help prevent fraud.

When you call one of our Call Centers about a product, delivery, a billing question or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.

Registration is an optional service provided by our web site. You do not have to register to browse our web site. When you register, you are asked for personal information such as your name, address, phone number, email address, a password that you select. Your registration information may be used to help make your online experience quicker and easier. When you register you will have the opportunity to sign up for future marketing information from Supporting Each Other.

When you ask a question, participate in a survey or enter a contest or sweepstakes, we may collect your name, address, phone number and email address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from Supporting Each Other.

Supporting Each Other uses personal information, including information provided to us from our Business Partners, to continually assess and improve the products and services we offer. We would also like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales and special offers.

We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers. If you would like to stop receiving such promotional information from Supporting Each Other, please see the Privacy Preferences section of this Privacy and Security Statement or go to www.supportingeachother.com and login to your account for further instructions on how to register your preferences.

We offer an online Privacy Preference page. Simply visit our web site located at www.supportingeachother.com and login to your account. This is where you can register or change your preferences to receive or not receive marketing materials sent by phone, email and mail. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.

We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our web site and our product and service offerings.

Perhaps more important than Supporting Each Other’s concern for your privacy is our concern for the privacy of your children. Due to this, Supporting Each Other will never encourage children to use our web site nor will we ever market our products or services directly to children.

Supporting Each Other will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.

Supporting Each Other may use Business Partners to offer financial products, such as a credit card. We may share personal information about our Members with these Business Partners in order to provide you with tailored information about products, services and special offers. These Business Partners also have their own privacy statement that sets out the manner in which they will collect, use and disclose personal information. We encourage you to review each Business Partner’s privacy statement at the time you submit your application for such services.

Unaffiliated companies may manage some of our operations, such as our call centers. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions. In no event will these companies have the right to use your personal information for any reason other than to provide you with those specific services.

If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (U.S. Postal Service, Fed Ex, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.

Supporting Each Other reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

Please note that Supporting Each Other must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.

You may request access to the personal information that we have about you. As a registered user with our web site, you can access your profile information at any time by clicking on the Member Login button at the top of any page on the web site on which you registered, then clicking on the "Update Your Account" button on the page.

For further instructions on accessing the personal information that Supporting Each Other may have about you, please see the How to Contact Us section of this Privacy and Security Statement.

In general, you can visit our web site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our web site and other related information such as page requests, browser type, operating system and average time spent on our web site. We use this information to monitor and improve our web site.

Our web site uses a technology called "cookies". A cookie is a tiny element of data that our web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our web site where you are prompted to login or that are customizable require that you accept cookies. If you have registered with our web site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Business Partners with information that we will use to personalize our web site in accordance with your preferences. You may set your web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our web site, you will limit the functionality we can provide when you visit our web site.

Our web site may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our web site. These tracer tags are used to help us optimize and tailor our web site for you and other future web site visitors.

Our web site may include links to the web sites of our Business Partners, Vendors and Advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.

Supporting Each Other provides links to third party web sites as a convenience to the user. The inclusion of any link does not imply Supporting Each Other’s endorsement of any other company, its web sites, or its products and/or services. These linked web sites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such web sites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked web sites may collect, use or disclose and otherwise treat your personal information.

We will maintain the confidentiality of all personal information collected through our call centers, our web site and from our Business Partners and will only disclose such information to employees and Business Partners who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

When you place orders on our web site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our web site from capturing and viewing your personal information.

Supporting Each Other also takes the following measures to protect your personal information online:

To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Supporting Each Other will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Since any order information you provide to us on our web site will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our web site. The most recent versions of Netscape NavigatorTM and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Netscape and Microsoft web site respectively.

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Supporting Each Other cannot ensure or warrant the security of any information you transmit to us on our web site.

Supporting Each Other is a Registered Trademark of Supporting Each Other, Inc., a privately owned Colorado Corporation. We provide our Members a discount service valid at participating Local, Internet Based and National Retail Business in the United States .

We want to assure you that Supporting Each Other is dedicated to protecting your privacy. You can contact us or otherwise communicate your privacy concerns by:

(Please include your e-mail address and phone number with your correspondence along with the information needed to support your request)

Online: Accessing your registration information on our web site by registering or changing your privacy preferences at www.supportingeachother.com